Please revisit often as policies are subject to change.
What time does “will call” window open?
The will call window opens the same time as doors to the concert - check www.ticketmaster.com for door times, show times and ticket information.
Will tickets be sold at the door?
Yes, only if tickets are still available. Check www.ticketmaster.com for ticket availability.
My ticket has a seat number yet general admission is indicated on the ticket.
Unless your ticket indicates “reserved seating”, all concerts are general admission. Your ticket will indicate what area you are on: Floor, Mezz 1 or Mezz 2. The floor area is general admission standing and Mezz 1 & Mezz 2 are seated on a first come first serve basis.
Will food and beverages be sold?
Yes, Manhattan Center offers a concession consisting of snack foods and candy as well as liquor. Must be 21 with proper ID to purchase alcohol. No outside food or beverages will be permitted.
Can I bring a camera or video recorder?
No, audio visual recording devices are not allowed.
Are you wheelchair accessible?
Yes, Manhattan Center has a ramp at the front door.
Is it mandatory I check my coat or backpack?
Are backpacks allowed?
Additional questions can be tweeted to @WinterGalctcNYE
Enjoy your experience at Winter Galactic
Winter Galactic wants everyone to enjoy their experience!
Winter Galactic is happening at
311 W 34th St
New York, NY 10001